🚚🚛Free shipping for orders over 80 USD🥰🥰
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- Processing Time: It takes 3 – 5 days to ship your order from our warehouse to logistics companies.
- Shipping Time: You will receive your order from 5 – 7 business days (depends on shipping method) from the date that it is shipped out, not the date the order is placed.
- Please note: We process orders on business days, which are Monday - Friday, Eastern Standard Times, exluding weekends or holidays observed by the Post Office: New Year's Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
- Tracking Number: When available, we will send you a tracking number with the confirmation email so that you can track the package online.
- Return & Exchange: If you are not happy with your purchase, we will work to correct the problems. Items can be returned/exchanged and get Refund within 30 days of delivery date. (Please check our Return & Exchange Policy below).
- If you have any other queries, please feel free to email us.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at [email protected]. Return label will be provided after the customer sends an email requesting the return.
Please note that returns will need to be sent to the following address: 7169 NW 17th Ave, Miami, FL 33147, USA.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at [email protected].
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
- You have chosen the wrong size, wrong color, and wrong product type.
- The image quality on the product is considered good.
- “I ordered by mistake” / “I’m no longer interested”.
- Unfortunately, we cannot accept returns on sale items.